Terms of Service for StrengthLab360 Users

Terms of Service

Effective Date: 01.06.2025

1. Acceptance of Terms

By accessing or using the StrengthLab360 website (www.strengthlab360.com), mobile applications, or related platforms (“Services”), you agree to be legally bound by these Terms of Service (“Terms”) and our Privacy Policy. If you do not agree, you must not use our Services.

The content and materials provided through our Services are protected by applicable intellectual property laws, including copyright and trademark rights.

2. Description of Services

StrengthLab360 provides subscription-based software-as-a-service (SaaS) for training, coaching, and related digital content. Unless otherwise explicitly stated, the Services are delivered immediately after purchase and may evolve over time. We may update, modify, suspend, or discontinue features at our discretion, provided that such changes do not materially reduce the core functionality of your subscription during its term.

3. Intellectual Property Rights

All content, software, training programs, graphics, videos, templates, code, design elements, and logos made available through our Services are the exclusive property of StrengthLab360 or its licensors.

You may not:

  • Copy, reproduce, distribute, republish, or create derivative works from any part of the Services.

  • Reverse-engineer, decompile, or disassemble any part of the software.

  • Use our materials for commercial purposes without prior written consent.

4. User Accounts & Responsibilities

  • You must provide accurate information when creating an account.

  • You are responsible for maintaining the confidentiality of your login credentials.

  • Your account is personal and non-transferable without written permission.

  • You are responsible for all activities under your account.

We may suspend or terminate accounts if we suspect fraud, misuse, or violations of these Terms.

5. Payment, Billing & Renewal

  • All subscriptions are billed in advance and renew automatically at the end of each billing cycle unless cancelled before renewal.

  • Prices are shown in USD/EUR unless otherwise specified. VAT or sales tax will be applied as required by your location.

  • Failed payments may result in suspension of access until resolved.

  • Refunds are only issued where required by law or explicitly stated in a written agreement.

6. Right of Withdrawal for EU/EEA Consumers

If you are a consumer in the European Union or EEA, you generally have a statutory right of withdrawal within 14 days of contract conclusion.

However, for digital content and services:

  • You lose this right once we start delivering the service, provided you have expressly agreed to immediate delivery and acknowledged that you thereby lose your withdrawal right.

  • Unless otherwise stated, we begin delivery immediately after purchase. By completing your order, you agree to this and acknowledge the loss of your withdrawal right.

This does not affect any rights that cannot be waived under applicable law.

7. Service Availability & Maintenance

We aim for high service availability but do not guarantee uninterrupted operation. Scheduled maintenance or technical issues may cause temporary interruptions.

8. Prohibited Uses

You agree not to:

  • Use the Services for unlawful purposes.

  • Upload harmful or malicious code.

  • Harass, abuse, or harm others through the Services.

  • Circumvent security features or attempt unauthorized access.

  • Use automated systems to extract data from the Services without permission.

9. Changes to the Services or Terms

We may modify the Services, pricing, or these Terms at any time. Changes will take effect upon posting to our website. Continued use of the Services after changes constitutes acceptance of the updated Terms.

10. Limitation of Liability

To the fullest extent permitted by law, StrengthLab360 and its affiliates shall not be liable for any indirect, incidental, consequential, or punitive damages arising from your use of the Services.

In jurisdictions where limitations are not allowed, our liability is limited to the amount paid by you in the 12 months preceding the claim.

11. Data Protection & Privacy

Your use of the Services is subject to our Privacy Policy, which explains how we collect, use, and protect your data. By using our Services, you consent to the data practices described therein.

12. Global Use & Compliance

We provide Services worldwide. You are responsible for ensuring that your use of the Services complies with local laws in your jurisdiction. We may restrict access to certain regions due to legal or compliance requirements.

13. Dispute Resolution

  • EU/EEA consumers: The European Commission provides a platform for online dispute resolution: https://ec.europa.eu/consumers/odr/. We are neither obliged nor willing to participate in dispute resolution proceedings before a consumer arbitration board.

  • Other jurisdictions: Disputes shall be resolved exclusively by the courts of Munich, Germany, unless otherwise required by applicable law.

14. Severability

If any provision of these Terms is found invalid or unenforceable, the remaining provisions remain in full force and effect.

15. Entire Agreement

These Terms, together with our Privacy Policy and any applicable supplemental terms, constitute the entire agreement between you and StrengthLab360 and supersede all prior understandings.